A leader’s job often includes changing your people’s attitudes and behavior.
Some suggestions to accomplish this are;
Principle 1: Begin with praise and honest appreciation
Principle 2: Call Attention to people’s mistakes indirectly
Principle 3: Talk about your own mistakes before critiquing the other person
Principle 4: Ask questions instead of giving direct orders
Principle 5: Let the other person save face
Principle 6: Praise the slightest improvement and praise every improvement. Be “generous” in your approbation and lavish in your praise.
Principle 7: Give the other person a fine reputation to live up to
Principle 8: Use encouragement. Make the fault seem easy to correct
Principle 9: Make the other person happy about doing the thing you suggest
John Allen is founder, owner and General Manager of Veterans Today Network News. He has been in the publishing business since 1985.
